Kyle Dallafior

About

UI/UX Designer & Sr. Business Analyst



My Journey


I’ve lived in a lot of places, met many people and with that comes a wealth of experiences. Looking back, I see this as a means to find my way and build my life to this crossroad where I will look to leverage my learnings to find placement in a company that I’m able to build what fuels me the most, my passion for the topic/industry. My next location is unknown at the time of writing this so it seems fitting to outline the skills that I have earned throughout the years and summarize how I’ve leveraged what I’ve learned in my journey.


Relevant Skills

UI/UX
Wireframing
Process Mapping
Complex Tools/Systems
Project Management
Consumer Driven Requirements
Agile Methodology
Software Development
Customer Relationships
Design Thinking

Relevant Experience

LifeSecure Insurance

2017 - Present
UI/UX Designer & Senior Business Analyst
  • Lead Design Thinking workshops and prototyping with an emphasis on consumer driven design.
  • Manage user interface and user experience solutioning.
  • Present comprehensive and cross functional demonstrations of products.
  • Promote the adoption of remote collaboration tools while implementing the organization’s remote work program.
  • Collaborate with developers to produce technical solutions while considering systems architecture and design.
Business Analyst
  • Tailored the Agile Methodology processes to better align with the information technology department’s needs.
  • Managed overall project requirements, quality assurance and development.
  • Created and maintained system documentation and user guides.
  • Facilitated multi-faceted meeting formats to produce results.
  • Reviewed developer proposed code to consider the impacts on approved requirements and defect resolutions.
Project Manager
  • Strategically streamlined practices and processes.
  • Oversaw and refined the process for innovation development, design, and implementation.
  • Prioritized engagements and activities throughout the project journey.
  • Tracked and coordinated technical and business-related project tasks.

Bloom Health

2011 - 2014
Business Analyst
  • Designed consumer driven customer features.
  • Managed partner relationships for the implementation of groups and white labeled solutions.
  • Executed product planning and delivery through Agile Methodology.
  • Customized the configuration of Salesforce Service Cloud.
Implementation Analyst
  • Utilized JIRA boards to deliver customer implementations and coordinate cross departmental projects.
  • Assessed customer needs, defined features and delivered innovative solutions.
  • Streamlined the configuration, development and operational processes needed to support the enhancements.
  • Gathered requirements to design product offerings while prioritizing functionality based on stakeholder needs.
Sales/Advisor Support Specialist
  • Integrated HubSpot, Salesforce Sales Cloud and the corporate website.
  • Crafted RFP responses for all areas of the company and maintained approved responses within a database for future RFPs.
  • Established overall relationship with customers, while focusing on retention, process enhancements and satisfaction.

OnVisor

2016 - 2017
Business Analyst
  • Provided platform wireframes and workflow documentation for OnVisor UI/UX design.
  • Created process mapping within OmniGraffle to communicate overall development plan.
  • Responsible for requirements analysis, design and development phases of the software development life cycle.

Education

Arizona State University

School of Letters and Sciences

Bachelor of Science, Interdisciplinary Studies:
Business, Music, Communications

New York Code and Design Academy

Full Stack / Web Development Program

Portfolio

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Title of Portfolio Case Study

Title of Portfolio Case Study

Title of Portfolio Case Study